About TelePresence Customer Training

Following the successful deployment of your Cisco TelePresence solution, engineers, administrators, and end-users must now learn how to maintain and utilize the features to fully maximize the benefits of their investments.   

TelePresence Bootcamp (TPBOOT) is a 5 day accelerated class combining the PITS (Physical Installation of TelePresence Systems 1.0) and ITS (Implementing Cisco TelePresence Solutions 1.0) courses. This course is designed to prepare learners to install all the Cisco TelePresence endpoints(CTS-500, CTS-1000, CTS-1100, CTS-3000, CTS-3010, CTS-3200 and CTS-3210). This course will cover the installation of servers and services related to the Cisco TelePresence solution. TPBOOT is suitable for those wishing to prepare for the Cisco TelePresence Installation Specialist Certification.

The course is designed to teach professionals who work in complex network environments the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.

Duration: 5-days

TelePresence End User Online Training (TPEU)

TPEU online training provides an overview of the Cisco TelePresence System.  You will be introduced to the equipment, learn how to use the features, and gain an understanding about best practices in setting up Cisco TelePresence meetings. This course will significantly minimize basic end user support calls and also allow end users to benefit form the exciting and productive features available with the Cisco TelePresence solution.

Audience: End Users

Duration: Self-paced approximately 1 hour