Description of CVOICE 6.0: Cisco Voice over IP Course by Ascolta

CVOICE 6.0: Cisco Voice over IP

Target Audience: Established IT professionals with a solid, existing background in Cisco and networking technologies.

Prerequisites: A valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Expected Duration
20.75 Hours

Module 1 - VoIP Overview

Recognize the concepts, protocols, voice gateways and deployment models for deploying VoIP

identify the components of Cisco Unified Communication Architecture and recognize the components and functions of VoIP.
distinguish the different VoIP signaling protocols and identify the service considerations for implementing VoIP in a converged network.
recognize the protocols used for media transmission in VoIP.
recognize the functionality of gateways in connecting IP telephony and PSTN networks, and distinguish the different Cisco gateway platforms.
recognize the single-site and multisite centralized deployment models, their characteristics, and design guidelines.
recognize the multisite distributed and clustering over the WAN deployment models, their characteristics, and design guidelines.
determine the appropriate voice gateway design in a given scenario.

Module 2 - Understanding VoIP Components and Requirements

Recognize the different requirements for VoIP calls, including quality of service, transportation of modulated data, and DTMF support

identify factors affecting the clarity of audio signals and recognize how to measure audio quality in VoIP networks.
recognize the concepts and implications of transporting modulated data over an IP network.
recognize how fax and modem pass-through and relay are implemented by gateway signaling protocols.
recognize how DTMF is supported on Cisco gateways.
determine an appropriate solution to quality issues on a VoIP network in a given scenario.
recognize the different codecs supported by Cisco gateways, the overheads in the transmission of packets, and how to calculate the total bandwidth for VoIP calls.
distinguish the functionality of DSPs and the impact of codec complexity on call density.
determine the DSP requirements and configuration for media resources.
identify and calculate the bandwidth requirements, and specify the functions and appropriate configuration of DSP implementation in a given scenario.

Module 3 - Understanding Call Types, Analog Voice Ports, and Dial Peers

Recognize the various call types, their characteristics, voice ports, dial peers and their configuration on VoIP

recognize the various call types in a VoIP network, analog voice port and interfaces, and their characteristics.
recognize the various types of analog voice port signaling.
recognize how to configure FSX, FXO, and E&M analog voice ports.
recognize how to configure and verify CAMA, DID voice ports, and timing voice port configuration parameters.
recognize the different types of dial peers and their characteristics.
recognize how to configure analog and VoIP dial peers in a VoIP network.
configure various analog voice interfaces, dial peers and signaling on Cisco routers.

Module 4 - Configuring Digital Voice Ports

Recognize the various digital trunk technologies, their associated signaling and configuration and verification

recognize the different types of digital voice ports and identify T1 and E1 CAS trunks and their associated signaling.
recognize ISDN voice ports and it's associated signaling.
recognize how ISDN allows communication between the voice gateway and PBX or PSTN.
recognize the QSIF signaling protocol and its configuration.
determine the features and configuration of the various digital truck technologies and their signaling.
recognize how to configure T1 and E1 CAS trunks.
recognize how to configure and verify ISDN, T1, and E1 voice ports.
configure and verify digital voice ports.

Module 5 - VoIP Gateway Implementation

Recognize how to implement H.323, MGCP and SIP protocols in VoIP gateways.

recognize the H.323 infrastructure, components, concepts and signaling protocols.
recognize how to configure and verify H.323 gateways, their codecs, timers, and fax features.
configure and implement H.323 gateways.
recognize components and concepts of MGCP controlled gateways.
recognize how to configure MGCP controlled gateways.
recognize the concepts, components, and functionality of SIP in VoIP networks.
recognize how to configure and verify SIP gateways, and use the various debug commands to troubleshoot SIP integration.
configure and implement a SIP gateway.

Module 6 - Dial Plans and Numbering Plans

Recognize how to implement dial plans and numbering plans on Cisco gateways.

recognize how dial plans are implemented, their concepts, and their components.
recognize how to configure and verify ISDN, and PSTN Dial Plans.
recognize the concept, the elements, and scalability requirements of a numbering plan.
recognize how to configure and implement a numbering plan.
determine the characteristics and requirements of ISDN dial plans, PSTN dial plans, and numbering plan.

Module 7 - Digit Manipulation, Path Selection, and Calling Privileges

Recognize how to configure and implement digit manipulation, path selection, and calling privileges on Cisco IOS gateways

recognize the concepts and commands of digit manipulation to accommodate user dialing habits or gateway requirements.
recognize how to configure voice translation rules, and digit manipulation.
configure and implement a PSTN dial plan on a Cisco IOS gateway.
recognize how call routing is implemented, and path selection is configured.
recognize the concept and configuration of site-code dialing and TEHO.
configure path selection such as hunt groups and TEHO.
recognize the concept and behavior of COR (Class of Restriction) on Cisco Gateways.
recognize how to configure COR (Class of Restriction) on Cisco gateways.
configure and implement calling privileges on a Cisco IOS gateway.

Module 8 - Introducing H.323 Gatekeepers

Recognize the functions and configurations of gatekeepers and directory gatekeepers and the signaling between them.

recognize the functions of the Cisco gatekeeper.
recognize how the signaling between gateways and gatekeepers functions, and the RAS signaling messages initiated by a gateway and gatekeeper.
recognize the different gatekeeper messages and signaling methods.
determine how call flows and prefixes are utilized in call routing.
recognize the functions, signaling, and configuration of directory gatekeepers.
determine the appropriate gatekeeper configuration and signaling in a given scenario.

Module 9 - Configuring Basic Gatekeeper Functionality

Recognize how to configure and verify basic gatekeeper functionality, and implement gatekeeper-based CAC.

recognize the steps necessary to configure a Cisco IOS gatekeeper and gateway, the gateway selection process, and basic gatekeeper configuration commands.
recognize how to configure and verify gatekeeper zones, zone prefixes, technology prefixes, and dial peers for gatekeepers.
recognize how to calculate bandwidth for and implement gatekeeper-based CAC.
configure and implement basic gatekeeper functionality, and gatekeeper-based CAC.

Module 10 - ITSP Connectivity

Recognize the features and configuration of Cisco UBE, and ISTP connectivity.

recognize the functionality of the Cisco UBE in interconnecting VoIP networks.
recognize how media streams operate on a Cisco UBE.
recognize how to implement a Cisco UBE.
configure a Cisco UBE to connect to an ITSP in a given scenario.